Case studies play a vital role in knowledge exchange between research, education and industry. While scientific papers support the knowledge exchange within the scientific community and from science to industry, case studies close the loop and enable the exchange of knowledge within the industry and from industry to research and education. Case studies are an excellent mean of externalizing tacit knowledge and make it widely available within industry, research and education.
JITT case studies are an important source of information for practitioners, who want to know how ICT can improve efficiency and competitiveness of tourism businesses, for researchers, who want to gain knowledge about ICT usage and ICT adoption in different tourism sub-domains and for educators, who need well documented examples of ICT usage in tourism. JITT case studies cover the full range of ICT applications in tourism and provide innovative ideas, solutions, best practice examples and lessons learned related to ICT utilization and management in tourism.
JITT case studies are documented along a well-defined framework (cf. structure below) and evaluated by independent scientists and domain experts to ensure high quality, understandability and comparability.
Case Study GuidelinesFor JITT case studies the general JITT author guidelines do apply. In contrast to the general guidelines, ITT case studies should have a length of 4,000 to 5,000 words (10 to 14 double-spaced typewritten pages or 5 to 7 pages in the final journal format) and should be structured as follows:
1. Cover Page (cf. general guidelines)
2. Title Page (cf. general guidelines)
3. Abstract and key words (cf. general guidelines)
4. Background
- Organizational background, environment, domain, market and competitors
- Current IT adoption
5. Problem definition
- Motivation: current situation, problems, trigger for new solution
- Objectives
6. Solution - specific title
- Description of solution: concept, architecture, features, ...
- Process of implementation
7. Experiences
- Current usage and user acceptance
- Effectiveness of the solution
- Critical success factors
- Lessons learned
8. Conclusion
- Summarization
- Future challenges
9. Biographical Note (cf. general guidelines)
10. References (cf. general guidelines)
11. Figures (cf. general guidelines)
12. Tables (cf. general guidelines)
Submission & ReviewCase studies are submitted via the JITT online submission system (cf. submission preparation checklist in general submission guidelines). Each case study will be evaluated by referees from academia and industry.
Journal of Information Technology & Tourism (ISSN: 1098-3058) is hosted at MODUL University Vienna and published by Cognizant.